Thomas Karim

• Process online product orders, issuing tickets for repairs
• Email and phone communications with Head Office and other nationwide stores
• Replenishment and Quality Control in the stock room and on the shop floor
• Key Holder responsibilities – opening and closing store, banking, spreadsheets, and team management

Worked in this role multiple times totalling over a years experience

• Managing reception and client support, diary management, booking meeting rooms, handling post
• Answered inbound calls from clients and customers daily.
• Organised events to boost client morale and establish internal relationships

• Painting/decorating, using electric tools and machinery, clearing debris
• Invoicing, recording receipts and cash flow
• Social media management – Instagram posts, photography and video making