About the Candidate
A hardworking and motivated Event & Hospitality Graduate with a strong passion in experiencing diverse environments/ cultures and strives for continuous growth. Coming from a diverse educational background and a firm understanding of the hospitality service industry, I can adapt and learn fast to perform well. I am actively searching for opportunities, aiming to develop professionally in the event industry.
Education
Second Class Honours (1st Division), 2:1
Modules Include: Learning through Mega and Major Events, Research Project, Strategic Event Design, Strategic Management for Events, The Live Event Experience.
Honours
Modules include: Accounting III, Data Driven Decision Making, Elementary French, Event Experience Creation and Management, Marketing and Branding, MICE Markets, Project Management, Research and Reporting.
Experience
Sales & Marketing Department: Business Development, Embassy Segment.
Utilized the Oracle Cloud Sales and Event Management OSEM to create and maintain guests’ bookings preferences and analyse hotel’s sales production reports.
Established and nurtured strong relationships with embassy representatives by attending in-house business events to develop key relationships with internal stakeholders.
Handled various enquiries for venue and catering such as Business Meetings for 10-30 guests to Formal Embassies’ events such as National Day and Armed Forces Day Celebrations that ranged from 100-400 guests.
Enhanced operational efficiency and workflows between Front Office operations and F&B departments.
Maintained daily records of 30 – 50 room bookings and cancellations
Efficiently managed check-in/check-out processes, reducing guest wait times and improving satisfaction.
Ensure the accuracy of guest information by meticulously entering data and updating records.
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