Scenic Supervisor

Position Overview
The Scenic Supervisor is responsible for planning, designing and implementing the scenic projects for our business. They liaise directly with customers/clients to understand the brief, whilst offering support and guidance based on their knowledge/skills. The Scenic Supervisor is responsible for ensuring compliance on all warehouse/scenery policies, maintaining daily workspace standards, and successful completion of all daily tasks. This position will supervise the outbound/inbound functions, supports team member development and adequate staffing levels related to business needs. The Scenic Supervisor will report to the Warehouse Director.

Key Job Responsibilities
Team Leadership and Development

Embrace and foster the company’s Core Values.
See the Big Picture by driving integration with the teams across all brands and regions
Directly manage all day to day operations within the scenic department.
Cultivate good working relationships between departments
Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.
Increase operational effectiveness by managing direct reports and communicating values, strategies, and objectives aligned with organisational goals.
Evaluate the team’s efficiency and productivity using standards and KPI’s.
Provide training and development opportunities for team members and ensure a safe work environment consistent with company values.
Do the Right Thing by ensuring all safety practices and policies are being followed
Main point of contact for suppliers and employees/freelancers on a day-to-day basis to ensure expectations and requirements are fulfilled

Scenic Delivery

Drive Results by ensuring daily tasks are completed on time.
Design and create scenic items according to client specification
Ensure the relevant paperwork i.e. delivery / collection notes, requests etc are processed accordingly
Monitor inventory levels to maximise availability and utilisation for high demand products
Ensures high-accuracy physical inventory results and quality control and repair standards
Maintain scenic department in a neat and organised state
Quoting for jobs/events, and ensuring that purchase orders and invoices are raised accordingly
Planning the booking for the onsite and workshop set builders

Customer Service

Deliver World Class Service by working closely with internal customers to evaluate service levels and ensure all expectations are met
Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
Liaising with the client where necessary to source all relevant scenic details (in particular identifying exceptional requirements).
Attend meetings and site visits when required

Job Qualifications

Sound knowledge of construction and good spatial awareness
Profound knowledge of drawing programmes and planning tools (VectorWorks/CAD)
EasyJob6 knowledge is an advantage
Previous supervisory/ management experience is essential
·       Strong problem solving skills.
Excellent verbal and written communication skills.
Excellent organisational and time management skills with the ability to meet or exceed multiple concurrent deadlines.
Leadership skills

Competencies

Communicates Effectively
Decision Quality
Collaborates
Instils Trust
See the big picture
Drive Results
Do the right thing
Value People

Tagged as: scenic superv.