Project Support

Project Support –  Production 

Central London/Uxbridge

Position Overview

The Project Support role is responsible for the technical administration and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore event management standards and will partner with the sales and operations team to deliver on event execution plans. This position reports to Director, Project Management or Regional Operations Manager subject to function and/or region.

Key Job Responsibilities 

Event Planning

Prepare and communicate technical production and labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
Maintain focus on client needs by attending client meetings, creating and maintaining organised show files, and responding to client concerns, questions, and problems.
Review all sales documents to confirm that the equipment and technical positions to ensure they meet client’s needs.

Event Execution

Communicate event execution plan and on-site changes including billing, production schedules and client requests.
Review all necessary information with crew leads to ensure a successful and profitable event.
Operate equipment and assist crew as necessary/qualified.
Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.

Administrative & Training

Complete and analyse the EPT tool for events as necessary. (Fall onto PM or support function based on region.)
Process Encore pre- and post-event items, including review of timesheets, timely processing of invoices and post-show reporting.
Work with Project Managers, Senior Project Managers and Director, Project Management to identify training needs.

Job Requirements

Strong Admin skills
Experience/knowledge of AV or Live events would be helpful
2+ years of administrative and customer service experience, preferred.
Strong written and oral communication skills
Strong Technical Background
Strong Client relationship skills
Operational logistics experience
Works well under pressure
Ability to multi task
MS Office experience
Ability to read technical diagrams preferred

Competencies

Optimises Work Processes
Financial Acumen
Drives Quality Results
Communicates Effectively
Plans and Aligns
Hospitality
Decision Quality
Responsiveness

Tagged as: admin support