Carnet Administrator

Job Overview
Due to internal expansion, we are looking for someone to join our hardworking carnet team.
Our carnet team are responsible for managing and overseeing the issuing, processing, and tracking of ATA Carnets, which are international customs documents used for the temporary importation of goods. In addition to the primary carnet duties there are addition tasks to perform as part of the role such as, meeting and greeting clients, helping organise company socials and ordering the weekly shopping.
Key Responsibilities
Ensure the accuracy and completeness of carnet applications this will include logging, returning, tracking claims and posting carnets to customers.
Provide guidance to clients and colleagues on carnet regulations and requirements.
Follow our existing processes on maintaining accurate records by keeping our carnet logs up to date.
Print and build carnets.
Jointly monitor the carnet inbox.
Liaise with the chambers to resolve any issues
Answer the office phones, handle carnet related questions or transfer calls to other teams.
Answer the door buzzer and meet and greet clients, offering them drinks and informing colleagues of their arrival.
Help keep track of stationery supplies and carnet stationery, placing orders when required.
Being part of a rota with operations to complete office filing
Order weekly shopping
Help organise company socials and events